According to Forbes , after the global pandemic, “businesses have been forced to close and many essential businesses have been hit hard by reduced foot traffic. Retailers are struggling to restart operations and rehire employees.” This has created a severe hiring challenge that the retail industry must overcome in order to make a comeback in the years to come. Additionally, Forbes notes that “due to staff shortages, some have been forced to be open for shorter hours or fewer days.
With cashiers and reduced employees, many businesses cannot keep up with running their store. With this knowledge , it's also time for retail businesses to start hiring more employees to email list ensure they're not understaffed and can run their business smoothly and efficiently. In an industry with high turnover rates, it's important not to spend a lot of time training and onboarding new employees . In order to easily onboard and train new and seasonal employees , retail businesses should use an employee communication app.
A robust employee communication application will have a digital training and knowledge center where employees can easily access training materials and important information at the touch of a button, anytime, anywhere. Plus, you can train existing employees with new skills directly through the app. For example, provide employees with more sales training or a course on how to improve the customer experience. Every person in the field is a salesperson and you want to make sure that they are extremely professional, always up to date and provide the customer with the best customer service.